Last updated 3 October 2026
We want SuperMailOS to be an easy yes. Here's exactly how refunds work: a free trial first, a money-back guarantee, and no fine-print games.
In plain English
A summary for convenience — the full text below is what applies.
Every plan starts with a 14-day free trial. No card is needed to start it, and nothing is charged during the trial or when it ends: you only pay if you choose a plan. If SuperMailOS isn't right for you, simply don't subscribe.
If you do subscribe and you're not happy, email us within 14 days of your first payment and we'll refund it in full. No forms, no hassle.
Duplicate charges, accidental renewals, or anything that looks like a mistake: we'll refund it in full whenever it happened. Just get in touch.
You can cancel anytime, self-serve. When you cancel you keep access through the end of the period you've already paid for, and you won't be charged again.
Beyond the 14-day guarantee above, renewal payments for a period already started aren't automatically refunded, but cancelling always stops future charges.
Nothing here limits the refund or withdrawal rights you have under consumer law in your country (for example, EU/UK cooling-off rights). Where the law gives you more, the law wins.
Billing runs through Paddle.com, our merchant of record, so approved refunds are issued by Paddle back to your original payment method. To request one, email billing@supermailos.com with the email on your account.