Refund Policy
Last updated 11 July 2026
We want SuperMailOS to be an easy yes. Here's exactly how refunds work — a free trial first, a money-back guarantee, and no fine-print games.
1. Try before you pay
Every plan starts with a 14-day free trial and no card is charged during it. If SuperMailOS isn't right for you, cancel before the trial ends and you'll never be billed.
2. 14-day money-back guarantee
If you do subscribe and you're not happy, email us within 14 days of your first payment and we'll refund it in full — no forms, no hassle.
3. Billing errors are always refunded
Duplicate charges, accidental renewals, or anything that looks like a mistake — we'll refund it in full whenever it happened. Just get in touch.
4. Cancellations & renewals
You can cancel anytime, self-serve. When you cancel you keep access through the end of the period you've already paid for, and you won't be charged again.
Beyond the 14-day guarantee above, renewal payments for a period already started aren't automatically refunded — but cancelling always stops future charges.
5. Your statutory rights
Nothing here limits the refund or withdrawal rights you have under consumer law in your country (for example, EU/UK cooling-off rights). Where the law gives you more, the law wins.
6. How refunds work
Billing runs through Paddle.com, our merchant of record, so approved refunds are issued by Paddle back to your original payment method. To request one, email billing@supermailos.com with the email on your account.