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No ticket portals, no chatbots. Email the right address below and a person who works on SuperMailOS will read it and reply.
Support & general questions
Setup help, deliverability questions, product feedback, or anything else. If you're a customer, include your workspace domain so we can look things up faster.
Billing & refunds
Plans, invoices, and refund requests. Include the email on your account; approved refunds are issued by Paddle, our merchant of record.
Privacy & security
Privacy questions, data requests, or reporting a security issue. Security reports go straight to the people who can fix them.
Not a customer yet? The fastest answers to setup and pricing questions are on the pricing page, and you can test any domain with the free email checker.